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School of Information Management · Te Kura Tiaki, Whakawhiti Kōrero: MIM Research Papers
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Browsing School of Information Management · Te Kura Tiaki, Whakawhiti Kōrero: MIM Research Papers by Subject

Browsing School of Information Management · Te Kura Tiaki, Whakawhiti Kōrero: MIM Research Papers by Subject "280102 Information Systems Management"

Now showing items 1-7 of 7

The Challenges of Implementing the ITIL Problem Management Process in IT Support Organisations

Hsu, Michael (2011)

Information Technology Infrastructure Library (ITIL) is a framework and an integrated set of process orientated best practices for providing IT infrastructure support, managing and delivering IT services. As organisations ...
Impact of Formal Educational Qualifications on the Assessment by IS Managers of Their Own Effectiveness

Tungngern, Pratoomthip (2011)

This study seeks to contribute to a better understanding of what role, if any, tertiary formal education contributes to the effectiveness of IS managers. The research question guiding this study is ‘How does the possession ...
An Investigation into Expectations of the Chief Information Officer's Role and Knowledge, Skills and Experience that Support It: a Dyadic IT-Business Perspective in NZ Local Government

Bunker, Beverley (2009)

The CIO role is changing and becoming more strategic, in fact some CIOs even have a role in formulating their organisations strategic direction based on technology innovations. Yet the research that indicates this new role ...
An Investigation on the Constraints to Telework Implementation in New Zealand Businesses

Pham, Minh Huu (2009)

Telework has many potential benefits for both employers and employees, and has been explored extensively in past and present research. However, the adoption rates of telework is much lower than expected. Organizations in ...
Key Criteria for Information Quality in the Use of Online Social Media for Emergency Management in New Zealand

Jensen, Gunilla Elleholm (2012)

Knowledge and information give people the power to make decisions and to act; they are the key to the success of real-time decision making. Social media can be valuable in emergencies where information can be shared to ...
Using New Generation Collaboration & Social Computing Technologies in Managing Virtual Teams: An Exploratory Study into Enablers and Barriers in a Multicultural Context

Veeramachaneni, Brahma Dev (2009)

Purpose - To explore the various enablers and barriers of collaborative technologies in virtual teams through literature reviews and participant interviews and to develop findings with considerations to organizations ...
What’s my Role? Role Perception Issues within a Business Process Outsourcing Software Company.

Appleton, Gabrielle (2011)

Business process outsourcing of IT solutions is a common and well embedded practice in many businesses. There has been much research into the aspects of the relationships between businesses and their BPO IT partners that ...